Hoffman Designs by First Choice / Restore1 (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit https://restore1.net/ or contact us through our website, phone, email, or text messaging (SMS).
1. Information We Collect
We may collect information you voluntarily provide, including:
- Name
- Email address
- Phone number
- Mailing or service address
- Message details and project information
- Other information you submit through our website forms
We may also collect limited technical information such as browser type, device type, pages visited, and approximate location for website analytics and security.
2. How We Use Your Information
We may use your information to:
- Respond to inquiries and provide requested services
- Schedule appointments and follow up on projects
- Send appointment reminders, service updates, and customer communication
- Send SMS text messages only when you have opted in
- Improve our website and customer experience
- Comply with legal and regulatory requirements
3. SMS / Text Messaging
If you opt in to receive SMS messages from Hoffman Designs by First Choice / Restore1:
- You may receive text messages related to customer service, appointment updates, project communication, and related business messages
- Message frequency may vary
- Message and data rates may apply
- You can opt out at any time by replying STOP
- For help, reply HELP
- Consent to receive SMS is not a condition of purchasing any goods or services
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will not be shared with any third parties.
4. How We Share Information
We do not sell your personal information. We may share information only as needed with:
- Service providers who help us operate our business (for example, website hosting, form tools, phone/SMS providers such as Nextiva), under appropriate confidentiality expectations
- Professional advisors or legal authorities when required by law
- Other parties with your direction or consent
Except as described above, we do not share mobile phone numbers or SMS opt-in consent with third parties for their own marketing.
5. Cookies and Website Technologies
Our website may use cookies or similar technologies to support basic site function, security, and analytics. You can control cookies through your browser settings.
6. Data Retention
We retain personal information only as long as needed for the purposes described in this policy, unless a longer retention period is required or permitted by law.
7. Your Choices
You may:
- Opt out of SMS by replying STOP
- Request help for SMS by replying HELP
- Contact us to update or correct your information
- Request that we delete information where applicable and legally permitted
8. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.
9. Security
We take reasonable administrative and technical measures to protect personal information. No method of transmission or storage is 100% secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The effective date above will be updated when changes are posted.
11. Contact Us
Hoffman Designs by First Choice / Restore1
Website: https://restore1.net/
Contact page: https://restore1.net/contact/
Email: office@restore1.net
If you have questions about this Privacy Policy or your information, please contact us using the details above.